The “Omni-Channel Dilemma” – Trend Shaping 2014

Once upon a time, a person went to a store and made a purchase.  Commerce was simply defined as the activity of buying and selling or social dealings between people.  Move into the 21st century, and the “simple” days are over.  Commerce has expanded to e-commerce (electronic commerce) and c-commerce (collaborative commerce) where the act … Continue reading →